Accessibility Statement

Draft. Conformance status to be completed after an accessibility audit.

Owner: HealthNaro Contact: info@healthnaro.com

Our commitment

HealthNaro wants everyone to be able to find a clinic and read our information, including people who use screen readers, keyboard navigation, magnification or voice control, and people with limited reading time or a slow connection.

Standard and status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Conformance status:

What we have done

• Every form field has a visible label and clear error messages next to the field.
• Every page has one main heading, a logical heading order, breadcrumbs and a skip-to-content link.
• Keyboard focus is visible on every link, button and field; menus and the cookie banner can be operated by keyboard.
• Colour contrast in our design system is checked against the AA threshold; information is never conveyed by colour alone.
• Meaningful images have alternative text; decorative images are hidden from screen readers.
• The current page is marked in navigation; verification, sponsored and demonstration labels are text, not icons alone.
• Pages work at phone width without horizontal scrolling and at 200 per cent zoom.
• Plain British English and short sentences throughout; the interface can be switched between languages where translations are complete.

Known limitations

• Provider-supplied images may lack good alternative text until we review them.
• Maps on profile pages are an external embed; the address and directions are also given in text.
• Some imported descriptions are translations and may read less smoothly than the original, which is available on the page.
• [Add findings from the accessibility audit.]

Alternative formats and help

If you cannot use part of the site, email info@healthnaro.com or use the contact form and we will give you the information in another form, for example by email or over the phone, and help you send a request to a clinic.

Report a barrier

Tell us about any accessibility problem at info@healthnaro.com with the page link and what happened. Our general Corrections and Complaints Policy applies.

Technical notes