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HealthNaro

Accessibility Statement

HealthNaro's accessibility target, what has been done, known limitations, how to request information in another form, and how to report a barrier.

Page owner: HealthNaro

Draft. Conformance status to be completed after an accessibility audit.

Owner: HealthNaro Contact: info@healthnaro.com

Our commitment

HealthNaro wants everyone to be able to find a clinic and read our information, including people who use screen readers, keyboard navigation, magnification or voice control, and people with limited reading time or a slow connection.

Standard and status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Conformance status:

What we have done

  • Every form field has a visible label and clear error messages next to the field.
  • Every page has one main heading, a logical heading order, breadcrumbs and a skip-to-content link.
  • Keyboard focus is visible on every link, button and field; menus and the cookie banner can be operated by keyboard.
  • Colour contrast in our design system is checked against the AA threshold; information is never conveyed by colour alone.
  • Meaningful images have alternative text; decorative images are hidden from screen readers.
  • The current page is marked in navigation; verification, sponsored and demonstration labels are text, not icons alone.
  • Pages work at phone width without horizontal scrolling and at 200 per cent zoom.
  • Plain British English and short sentences throughout; the interface can be switched between languages where translations are complete.

Known limitations

  • Provider-supplied images may lack good alternative text until we review them.
  • Maps on profile pages are an external embed; the address and directions are also given in text.
  • Some imported descriptions are translations and may read less smoothly than the original, which is available on the page.
  • [Add findings from the accessibility audit.]

Alternative formats and help

If you cannot use part of the site, email info@healthnaro.com or use the contact form and we will give you the information in another form, for example by email or over the phone, and help you send a request to a clinic.

Report a barrier

Tell us about any accessibility problem at info@healthnaro.com with the page link and what happened. Our general Corrections and Complaints Policy applies.

Technical notes

Cookies on HealthNaro

We use strictly necessary cookies to run the site. With your permission we also use analytics cookies to understand which pages help people find care. No patient data is ever sent to analytics. Cookie preferences